What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you please reset my forms. I have already 9 payments that are all tests and not real.

    Asked by nirvman on September 17, 2016 at 10:46 PM
    Can you please reset my forms. I have already 9 payments that are all tests
    and not real.
    reset submission
  • Profile Image
    JotForm Support

    Answered by jonathan on September 17, 2016 at 10:50 PM

    For this time only, I have reset your account/username nirvman payment submission to zero(0). So you have clean slate for actual payment submissions.

    Please understand that we only grant this reset request once only for an account. We will not be able to reset the same count next time if you request for it again. 

    Let us know if you need further assistance.