What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clicking the Submit button only shows "Please wait" and won't submit the form

    Asked by randig on September 18, 2016 at 08:44 AM

    Hi, I did a test of the form on my site but it doesn't complete the submission, it keeps saying please wait.

    Do I need to buy the firs package to make that happen?

    thanks

    Randi

    Page URL:
    https://365empoweringstories.com/personal-business-details-required/

    please wait site thanks Make
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    JotForm Support

    Answered by Jim_R on September 18, 2016 at 11:17 AM

    Hi Randi, I cloned your form to check if I could replicate the problem you're reporting but failed to do so. I was able to submit it just fine.

    And to answer your question, no, you won't need to buy a package to make this work. We just need to know what's causing the problem. So in order to do that, we'd like to know if it's okay for us to do a few test submissions on your stand alone form and on your website

    This will better allow us to check what's causing it. Hoping to hear from you soon.