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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with conditions

    Asked by BIOSERUM on April 20, 2012 at 02:55 AM

    I have a problem with my form :


    There are many conditions that don't work properly. There are some questions that you can answer yes or not and I want that if you answer "Yes" appear another field but now appears this field although you don't choose any option. Can you have a look at my form and see what happens?


    Page URL:

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    JotForm Support

    Answered by jonathan on April 20, 2012 at 04:24 AM


    I checked your form and found that there are way too many deleted fields on conditions. This is quite difficult get around. Perhaps you should clear first the unecessary elements on the conditions and try reviewing the condition rules again.

    Inform us when we can assist you further. Thanks

  • Profile Image

    Answered by BIOSERUM on April 20, 2012 at 05:41 AM

    Hi, I've tried to delete the conditions but I don't know if there is any problem with the form because when I try to save the changes it pass a long time saving them and and last  it's impossible to save.

    Is there any way to delete all the conditions and start again?


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    JotForm Support

    Answered by jonathan on April 20, 2012 at 05:51 AM

    If its OK with you, clone this form http://jotform.me/form/21102314474440 

    It is the clone of your form, I removed all of the Conditions so you can start again. Try to do it piece by piece as to not get overwhelm =)

    Guide: How to clone an existing Form from a URL

    Inform us if you need further assistance. Thanks.