Account reached limit with no submissions. How to clear?

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    elfel
    Asked on September 18, 2016 at 10:28 PM

    Hi,

     

    My account appears to have reached its limit again with no submissions. How can I prevent it from being automatically deactivated?

     

    Thanks

  • Profile Image
    Chriistian
    Answered on September 18, 2016 at 11:38 PM

    Apologies for the inconvenience. It appears that you have exceeded the upload space for a free account, even though there isn't any submission found on your form. This might have simply been a glitch in the system. I have now fixed this issue for you. Your account should no longer be deactivated.
    Regards.