What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It looks like you have already cancelled your account subscription. Your account is set to downgrade back to Free on October 5, 2016. However, to make sure that no further charges are made, you will also have to cancel your jotform subscription on your paypal account. Please follow our guide here on How To Cancel My PayPal Subscription?
If you need further assistance, please let us know.