- DSDRemovalsAsked on September 19, 2016 at 04:44 AM
I noticed the forms had stopped coming through, so looked in the account and found the storage was full.
I have cleared 90% of the old forms and still nothing will come through, although on the test submission it does say the message was received
Please helpPage URL:
- JotForm Supportashwin_dAnswered on September 19, 2016 at 05:58 AM
Upon checking your email address email@example.com and found that it ended up in our bounce list for following reasons:
firstname.lastname@example.org is IN
the bounce list
Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<421 4.4.1 Failed to establish connection>
I have removed your email address from our bounce list and it should work fine now. I would suggest you to please test your form again and get back to us if you have any trouble.