What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notifications still shows old form title.

    Asked by aawosanya on September 19, 2016 at 08:56 AM

    I created a form but every time I try to embed it or add a link, either an old name comes up (template name) or the link appears funny. 

    Page URL:
    https://www.facebook.com/

    My Forms template name OR add a link
  • Profile Image
    JotForm Developer

    Answered by berkay on September 19, 2016 at 09:01 AM

    Hi,

    It looks your link is mistaken. I have cleared your form caches for your problem.

    Could you try again please? If it still happens could you specify your embedded-form url?

     

    Thanks for using JotForm,

    Regards.

  • Profile Image

    Answered by aawosanya on September 19, 2016 at 10:46 AM
    The form is still coming up as "Professional registration" instead of ATiDe. when I add the link to this email it appears correctly
    https://form.jotform.com/62613651090147
    ATiDe T-Shirt Registration Form
    form.jotform.com
    Please click the link to complete this form.
    but here's how it's appearing on facebook
    [cid:b58f6893-3f01-4601-bf3c-958e30233aea]
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 19, 2016 at 12:13 PM

    If the notifications still arrive with the old title, you could simply delete it, and create it again: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Try clearing forms cache before creating the notification again: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    Let us know if you need more help.

  • Profile Image

    Answered by aawosanya on September 19, 2016 at 12:46 PM
    People have already completed the first form. That's an inconvenience
    ________________________________
    ...