Notifications still shows old form title.

  • Profile Image
    aawosanya
    Asked on September 19, 2016 at 08:56 AM

    I created a form but every time I try to embed it or add a link, either an old name comes up (template name) or the link appears funny. 

  • Profile Image
    berkay
    Answered on September 19, 2016 at 09:01 AM

    Hi,

    It looks your link is mistaken. I have cleared your form caches for your problem.

    Could you try again please? If it still happens could you specify your embedded-form url?

     

    Thanks for using JotForm,

    Regards.

  • Profile Image
    aawosanya
    Answered on September 19, 2016 at 10:46 AM
    The form is still coming up as "Professional registration" instead of ATiDe. when I add the link to this email it appears correctly
    https://form.jotform.com/62613651090147
    ATiDe T-Shirt Registration Form
    form.jotform.com
    Please click the link to complete this form.
    but here's how it's appearing on facebook
    [cid:b58f6893-3f01-4601-bf3c-958e30233aea]
    ________________________________
    ...
  • Profile Image
    BDAVID
    Answered on September 19, 2016 at 12:13 PM

    If the notifications still arrive with the old title, you could simply delete it, and create it again: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Try clearing forms cache before creating the notification again: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    Let us know if you need more help.

  • Profile Image
    aawosanya
    Answered on September 19, 2016 at 12:46 PM
    People have already completed the first form. That's an inconvenience
    ________________________________
    ...