- Kerry DierkignAsked on September 19, 2016 at 09:35 AM
I had received a response last week that my acct was in the bounce list. So, I was able to reactivate it with the reset you all sent me. I was testing one of my forms and when I had submitted it there was a message that this form is no longer activated.
- JotForm SupportJanAnswered on September 19, 2016 at 10:50 AM
We can only re-activate your account if you allow us to delete the guilty fields. We'll wait for your response. Thank you.
- Kerry DierkignAnswered on September 19, 2016 at 11:46 AMThat's fine. I've set up a new paypal that I can use within one of your
- JotForm SupportJanAnswered on September 19, 2016 at 01:26 PM
I've deleted the credit card fields in your forms. I've now activated your account. Let us know if you need further assistance. Thank you.