What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Themes: purchased theme not showing in the account.

    Asked by antoinetores on September 19, 2016 at 10:25 AM

    Hello, I just bought your MODERN SIMPLE THEME 2 times but it won't show up so i can use it

    Please, quick help


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    JotForm Support

    Answered by BDAVID on September 19, 2016 at 11:50 AM

    Please provide the receipt of the purchased themes. So, we can forward this to our second level.

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    JotForm Support

    Answered by BDAVID on September 19, 2016 at 01:12 PM

    Thanks for the receipt, I have forwarded this information to our second level. You will be notified via this thread when this gets fixed.

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    JotForm Developer

    Answered by hasan on September 20, 2016 at 06:10 AM


    We added Modern Simple Theme to your account.

    Have a nice day.

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    Answered by antoinetores on September 20, 2016 at 08:52 AM

    Great! Thank you very much, have a nice day too :)