- JotForm SupportJim_RAnswered on September 19, 2016 at 11:57 AM
I checked the form you included on your post https://form.jotform.com/62440220208138 (2017 COACH REGISTRATION) and failed to see any payment processors added on that form.
You mentioned you have 3 payment options on your form, are you perhaps referring to this:
If so, then those are NOT payment processors. That's just a checkbox you added with 3 options. In order to create a form that allows multiple payment options, please refer to this guide on How-to-Create-a-Basic-Multiple-Payment-form
By the way, I also cloned your form and did a test submission, it doesn't redirect to Paypal at all since it's not integrated with any payment processor yet to begin with. All I saw was the Thank You page after submitting the form:
In case you're referring to the other form you have on your account named "2017 OFFICIALS & OTHER Non-Coach REGISTRATION" I also cloned and checked that form and confirmed the same. That form doesn't have any payment processors added, and it doesn't redirect to Paypal upon submission.
- gaswim16Answered on September 19, 2016 at 05:46 PMThanks, before we heard back from you, we removed the payment processor so that it would not go to PayPal. We have a separate “pay now” button on the website, but I will look into creating multiple payment options. Thank you for your help!