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    How can I add an 'N/A' radio button to an existing row of 10 radio buttons?

    Asked by AscendScholarships on September 19, 2016 at 11:50 AM

    If I already have 1 to 10 (unsatisfactory to great) but need an N/A button after 10, how do I do that?

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    JotForm Support

    Answered by david on September 19, 2016 at 01:25 PM

    It is not possible to add an "N/A" value to scale rating fields.  For your specific set up, I would recommend using a matrix field instead:

    Set the row headers to your question text and the column headers to 1-10 with and NA option.

    I set up a quick test form with a matrix instead of the scale rating fields.  Here is how it would look:


    You can clone the form to your own account if you would like: