- workeasyjobAsked on September 19, 2016 at 12:44 PM
I noticed that any time I go to any of my websites with any JotForm form on it, the SUBMIT button will NOT show up. For example, on my http://lncnationaldirectory.com and http://websiteclients.com, just to name a few of my sites, when looking at these forms with an Android or iPhone, I cannot see the SUBMIT button. I can see the SUBMIT button on my computers though.
I really didn't think about this at all, until yesterday, when a customer contacted me and said they could NOT submit their form to order, see http://lncnationaldirectory.com/application.html.
Do you have a workaround for this, or do I have to use another service for this purpose? I have been with you for a few years now and would like to become a paid member around Christmas time, because you offer some good deals around that time of year, but this would pose a significant problem to my business, as more and more people are using mobile.
Thank you for your time.
- JotForm SupportBDAVIDAnswered on September 19, 2016 at 02:38 PM
Please try embedding the form using the Iframe embedding method: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Also, make sure to enable the mobile responsive feature in your form: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm
Let us know if you need more help.