What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    SUBMIT not showing up on all sites for mobile

    Asked by workeasyjob on September 19, 2016 at 12:44 PM

    Hello,

    I noticed that any time I go to any of my websites with any JotForm form on it, the SUBMIT button will NOT show up.  For example, on my http://lncnationaldirectory.com and http://websiteclients.com, just to name a few of my sites, when looking at these forms with an Android or iPhone, I cannot see the SUBMIT button. I can see the SUBMIT button on my computers though.

     

    I really didn't think about this at all, until yesterday, when a customer contacted me and said they could NOT submit their form to order, see http://lncnationaldirectory.com/application.html.

     

    Do you have a workaround for this, or do I have to use another service for this purpose?  I have been with you for a few years now and would like to become a paid member around Christmas time, because you offer some good deals around that time of year, but this would pose a significant problem to my business, as more and more people are using mobile.

     

    Thank you for your time.

     

    Joseph Schinzel

    Page URL:
    http://lncnationaldirectory.com/application.html

    Mobile all submit not showing showing up
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 19, 2016 at 02:38 PM

    Please try embedding the form using the Iframe  embedding method: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Also, make sure to enable the mobile responsive feature in your form: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm 

    Let us know if you need more help.