What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing Email

    Asked by deemforms on September 19, 2016 at 12:53 PM

    Retry billing.  Card updated today. 

    email Updated card
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    JotForm Support Manager

    Answered by Jeanette on September 19, 2016 at 02:30 PM

    I see the payment  went through, our records show the charge was successfully applied to your new card

    Username: deemforms
    Email: de****rms@de****rst.com
    Plan: ECONOMY
    Amount: 19.95

    Here is the invoice:

    https://www.jotform.com/invoice?u=deemforms&id=2016-09-19_07:12:47

    So, please dismiss any billing email.