What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your email address was added to our bounce list and this is the reason why your forms emails have failed to reach your inbox.
I've fixed this already, but we recommend doing the following to your end to prevent this from happening again in the future.
1. Add email@example.com to your safe sender or contact list.
2. IF you have the option to whitelist a domain, please do so for Jotform. You can find our list of IP Addresses and Sending Domains from this guide: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.
You can read more about the email related issue on this guide: