What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I getting this PCI error. I'm using authorize.net.

    Asked by zionenterprises on September 19, 2016 at 06:37 PM

    First, I am not able to input the credit card information when I use safari and when I use chrome, I can input the credit card information, but I get the attached error.  Any guidance will be helpful!!


    All of the other fields work fine.  It is just the authorize.net credit card fields.



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    JotForm Support

    Answered by jonathan on September 19, 2016 at 10:49 PM

    Please refer also to this discussion thread. 


    Can you apply the resolution we have suggested. I believe your current issue is similar as well to the user on that thread.

    Let us know if this did not resolve the issue.