What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My client just emailed me a code for her email verification from last month.

    Asked by mhworkz on September 19, 2016 at 07:08 PM


    you sent this to her Aug. 30. How do I /does she activate it? 

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    JotForm Support

    Answered by Chriistian on September 19, 2016 at 11:13 PM

    I would like to inform you that the verification code provided by the E-mail Validator widget is only valid for 24 hours from the time it was sent. Since the verification code was from Aug. 30, the code that your client received is no longer valid. They will have to resend the verification code from the form and resubmit your form.

    If you need further assistance, please let us know.