I have upgraded my acccount and its not reflecting the change

  • Profile Image
    sunsetloungeatl
    Asked on April 20, 2012 at 12:47 PM

    Good afternoon,

    I have upgraded my account but my account is not reflecting the change...

    I need this to happen as soon as possible as I have an RSVP tied to my jotform this is time sensitive.

    Here is the transaction # from my paypal account.

    Subscription Number: S-19M96023XP1128839
    Thanks for your help!

    Melvin Simms

    404.326.0788

  • Profile Image
    gori-mathew
    Answered on April 20, 2012 at 01:58 PM

    Hi,

    Upon checking your account, I see here that you're already activated to Professional account. To see the changes of your subscription, all you need to do is re-login to your JotForm account. Log out, delete browsing cache and cookies then log back in.

    Thanks for upgrading and you now enjoy the professional package as stated in http://www.jotform.net/pricing

    Thank you for using JotForm!