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  • Profile Image

    Unable to save form.

    Asked by MollyWalsh on September 20, 2016 at 12:41 AM

    Hi - I'm unable to save my form.  Trying anything not to lose my work.  I have searched and tried tips in forums.

     

    Thank you!

    Page URL:
    https://www.jotform.com/?formID=62567072296160#themes

    save form unable to save unable to work
  • Profile Image
    JotForm Support

    Answered by Charlie on September 20, 2016 at 02:14 AM

    The link you shared is actually the page where you apply the themes. I believe you can only apply themes there not really edit. May I know if you are still having problems? I am checking your account and I see there are two forms, first form is "Whole Foods Market" and the other is "Whole Foods Market Questionnaire". The latest is the 2nd form. I'm also checking our record and I see you were able to create the form and the latest update was today.

    It is possible that you have been logged out or your session has expired while editing the form, to check, simply open a new tab and navigate to www.jotform.com, see if you are still logged in. The changes on the form also autosaves, so as long as you were able to view the changes on the preview of the form, then the changes were saved successfully in our servers. You can check your form's Revision History to revert back to an earlier state of your form. Here's a guide on how to check your revision history: https://www.jotform.com/help/294-How-to-view-form-revision-history 

    If I misunderstood your concern, please do provide us more details.

  • Profile Image

    Answered by MollyWalsh on September 20, 2016 at 03:46 AM
    Thanks so much for the info. I tried everything I could and just started over, but really appreciate the assistance!
    Molly Walsh
    Southwest Recruiter | Whole Foods Market
    ...