my account is disabled and i just made payment few days ago, next billing date is 9th October

  • propertybankng
    Asked on September 20, 2016 at 5:01 AM

    my account is disabled and i just made payment few days ago, next billing date is 9th October

  • Rose
    Replied on September 20, 2016 at 7:29 AM

    Thank you for contacting us. 

    When I checked your account, it seems that your account is over limit. That's why, your forms are temporarily disabled. If you do not want it  and if you receive more submission and more form views than your current plan, you may need to upgrade your account. 

    To upgrade your account, go to Account>> Billing and choose which plan you would like to purchase. 

    If you have more questions, please feel free to contact us.