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monsterpressAsked on September 20, 2016 at 5:17 AM
There used to be a setting to change the download images option to no. On the new settings layout, this seems to be gone which has made a massive drop in speed to answering emails as the file has to download then open in Preview. My computer is a little slow so it adds wasted time whilst it downloads. Where is the setting now so I can force downloads (jpg, png and pdf) to open directly in a new tab in the web browser, specifically Chrome.
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Ashwin JotForm SupportReplied on September 20, 2016 at 8:11 AM
Hello monsterpress,
I am not sure if I have understood your question correctly. Can you please explain your question a bit more in detail and we will surely help you.
Please note that you can still access old UI in form editor by adding "&old" in the URL. Please check the screenshot below:
I would suggest you to please access old UI and then share a screenshot of the setting and we will take a look. The following guide should help you how to upload image in forum post: http://www.jotform.com/answers/277033
We will wait for your response.
Thank you!
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monsterpressReplied on September 20, 2016 at 8:46 AMThanks, I fixed it adding the &old suffix. Was basically trying to get
uploaded images to open in a new tab in chrome, rather than downloading to
my computer and opening in Preview.
Cheers for your help!
Al
[image: sig.jpg]
[image: social-icons_02.gif]
[image:
social-icons_03.gif] [image:
social-icons_04.gif]
Monster Press Ltd.
Unit 3, Main Street
West Wilts Trading Estate
Westbury, BA13 4JU
01373 825903 (9am - 5pm, weekdays)
www.monsterpress.co.uk
info@monsterpress.co.uk
monsterpressstudio@gmail.com
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Ashwin JotForm SupportReplied on September 20, 2016 at 11:17 AM
Hello,
I am glad to know that your issue is resolved.
If you want to switch to new UI, please clear your browser cache and log back in to your JotForm account. The following guide should help you clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Thank you!
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monsterpressReplied on September 20, 2016 at 11:46 AMThe new UI was the problem, the setting wasn't listed in the new settings,
but it worked in the old ones.
Thanks again for your help!
Al
[image: sig.jpg]
[image: social-icons_02.gif]
[image:
social-icons_03.gif] [image:
social-icons_04.gif]
Monster Press Ltd.
Unit 3, Main Street
West Wilts Trading Estate
Westbury, BA13 4JU
01373 825903 (9am - 5pm, weekdays)
www.monsterpress.co.uk
info@monsterpress.co.uk
monsterpressstudio@gmail.com
...