Wordpress plugin embedded form will not allow for submit

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    avllc
    Asked on September 20, 2016 at 09:22 AM

    Good Morning!

    Last night I created a form for my web site, http://cpacareersnyc.com/.  The form just hangs there and does never submits either to the jotform.com inbox, ZoHo CRM, or MailChimp.

    Please assist!  

    Thank you!

     

    Mike

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    david
    Answered on September 20, 2016 at 11:53 AM

    Try replacing your oEmbed form code with your form iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Our Wordpress plugin has been having trouble embedding forms in some cases and using the iFrame code usually allows the form to function correctly.

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    avllc
    Answered on September 20, 2016 at 07:46 PM
    Works thank you!!
    One more thing, is the form not compatible with a responsive theme?
    The site looks great on a computer but not on my iPhone.
    Thanks!

    Mike
    646-535-9810
    Blog: www.CuttingEdgeCFO.com
    ...
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    Charlie
    Answered on September 20, 2016 at 10:44 PM

    We're glad it works. May I know how you have embedded the form? Did you use a plugin? If so, could you share us the link to that plugin? Please also make sure that the plugin you are using is updated.

    For the issue regarding the responsiveness of the form, please refer to this link instead: https://www.jotform.com/answers/937692. I will address it shortly.

    Thank you.