What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I downgrade my account will I lose my data?

    Asked by lakecountryartwalk on September 20, 2016 at 10:20 AM
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    JotForm Support

    Answered by Chriistian on September 20, 2016 at 12:32 PM

    If you downgrade your account, you will still be able to access your existing submissions/data. When your account is downgraded back to Starter/Free Plan, your account limits will just decrease and it will still allow you to access your previous form submission data. For Starter/Free Plan account, you can only receive up to 100 submissions for a month. Here is the complete details of the Starter/Free Plan limits.


    Do let us know if you need further assistance.