What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I made a form but when I click it says form not found this form is disabled how to enable it ??

    Asked by sharatht on September 20, 2016 at 10:45 AM
    form is disabled click how a
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    JotForm Support

    Answered by ashwin_d on September 20, 2016 at 12:37 PM

    Hello sharatht,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "sign up" has fields like "Username & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field from your form and activated your account again. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!