What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form will not save

    Asked by pixelboxdesign on September 20, 2016 at 11:16 AM

    I have created a form but for some reason, it will not save or preview and throws up an error suggesting I refresh the page (refreshing the page does nothing)

    not save preview refresh refreshing and
  • Profile Image
    JotForm Support

    Answered by david on September 20, 2016 at 12:02 PM

    We had a temporary issue that caused forms to be unable to save.  This has been permanently fixed and should not occur any more or in the future.  Let us know if you are still unable to save forms and we will be happy to have a look.