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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Not receiving my customer forms

    Asked by KristiJohnson on September 20, 2016 at 11:17 AM

    tryung to change email where form goes. Please help

    Page URL:
    https://form.jotform.com/52715448845161

    receiving email
  • Profile Image
    JotForm Support

    Answered by david on September 20, 2016 at 01:05 PM

    I checked your form and the email address currently looks to have typos as does your account email address.  Here is our guide on how to update the recipient email for your form:

    https://www.jotform.com/help/314-How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address

    You can change your JotForm account email in your My Accounts Profile page 

    http://www.jotform.com/myaccount/

    Both of your forms are also manually disabled at this time.  Not sure if that was intentional, however, you will need to enable them once again in order to allow for new submissions.