What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't save my form changes - please help!

    Asked by sadlow on September 20, 2016 at 11:18 AM

    Since a few minutes, I get the following error, while trying to save my form:

    An error occured while saving your form #CaVb5fxs3BxVEbIFailed to set exception option

    I did not do anything specifically different than I do other times. :(

     

    EDIT:

    I also can't clear the cache. It says "Server error"

    can't can style size font different
  • Profile Image
    JotForm Support

    Answered by david on September 20, 2016 at 12:00 PM

    We had a temporary issue that caused forms to be unable to save.  This has been permanently fixed and should not occur any more or in the future.  Let us know if you are still unable to save forms and we will be happy to have a look.