What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Import Data App: I cannot move submissions to a cloned form

    Asked by servingorphans on September 20, 2016 at 12:04 PM

    I'm having trouble using the import app to move submissions from one form to a cloned form. What am I doing wrong??

    I downloaded the Excel spreadsheet of all submitted forms. Then I tried to import the Excel sheet but it says error for all entries. 

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    JotForm Support

    Answered by Mike on September 20, 2016 at 01:55 PM

    Unfortunately, this is not possible to simply import downloaded submission Excel/CSV file.

    The file that you would like to import should be specially formatted according to the template provided during the import.

    Thank you.