What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    In addition I can't edit the answers and questions in my matrix. Because I can't get into properrties.

    Asked by Timvanaerschot on September 20, 2016 at 12:25 PM
    In addition I can't edit the answers and questions in my matrix. Because I can't get into properrties.
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    JotForm Support

    Answered by BDAVID on September 20, 2016 at 02:11 PM

    The properties are just opening fine for the matrix field:

    Please try clearing your browsers cache. You could also login in incognito window. Let us know if you need more help.