What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I took the paint option out so why am I still. Being forced to upgrade

    Asked by countrybydesign on September 20, 2016 at 12:41 PM
    am i
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    JotForm Support

    Answered by Kevin_G on September 20, 2016 at 02:29 PM

    I have checked your account and I can see you already reached your payments limit, please do note that you have a free account which is allowed to receive 10 payments only, the limit will reset the first day of the next month (EST). 

    In order to keep using your forms you will need to upgrade to the next plan that will help you to receive more payments: How-to-Upgrade-My-Account