GetResponse: Contacts are not being sent to GetResponse contact list

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    Edoardo
    Asked on September 20, 2016 at 02:43 PM

    I've followed all steps but it doesn't send the contacts to my GetResponse list.



    This is a re-post of a comment on How to Integrate Form with GetResponse

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    Jim_R
    Answered on September 20, 2016 at 04:54 PM

    Hello Edoardo, I tested our GetResponse integration and confirmed it is working as intended. I checked for an account using the email you used on this post and found 2 of them.

    For us to better assist you, please give us the Form URL/ID you're currently working on. I would also suggest you try redoing the integration. This means remove it then re-integrate using the steps laid out on the page where you commented: How-to-Integrate-Form-with-GetResponse 

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    emerenda
    Answered on September 21, 2016 at 05:10 AM

    This is the link of the form

    https://form.jotformeu.com/62633591835361

    I've tried this morning again but it doesn't send the contact to my GetResponse list.

    What's the problem?

    Edoardo

     

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    Chriistian
    Answered on September 21, 2016 at 08:58 AM

    Hi,

    I have replicated the problem on my own form. I will have to escalate this thread to our development team for further checking. You will be informed here for any updates.

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    emerenda
    Answered on September 21, 2016 at 10:01 AM

    Hi, now it works.

    I've regenerated the api key and it seems ok.

    edoardo

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    Chriistian
    Answered on September 21, 2016 at 11:34 AM

    Glad to hear that it is now working on your end. If you have any questions, please feel free to contact us again. Regards.