I keep getting blank subscription forms from my website. Why?

  • sue4duh
    Asked on September 20, 2016 at 3:29 PM

    It's just two lines -- name and email address. It was working fine in August but nothing but blanks in September. How do I tell if it's JotForms or WordPress that's dysfunctional? And how do I fix it?

  • Nik_C
    Replied on September 20, 2016 at 5:08 PM

    I checked your website and form, your form doesn't have required fields:

    I keep getting blank subscription forms from my website Screenshot 40

    Meaning it can be submitted even though there is no values inputted. I did a test submission and it is showing as you can see below:

    I keep getting blank subscription forms from my website Screenshot 51

    If you want to be sure that you always receive data make those fields required:

    I keep getting blank subscription forms from my website Screenshot 62

    Hope it helps.

    Thank you!