What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting blank subscription forms from my website. Why?

    Asked by sue4duh on September 20, 2016 at 03:29 PM

    It's just two lines -- name and email address. It was working fine in August but nothing but blanks in September. How do I tell if it's JotForms or WordPress that's dysfunctional? And how do I fix it?

    Page URL:

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    JotForm Support

    Answered by Nik_C on September 20, 2016 at 05:08 PM

    I checked your website and form, your form doesn't have required fields:

    Meaning it can be submitted even though there is no values inputted. I did a test submission and it is showing as you can see below:

    If you want to be sure that you always receive data make those fields required:

    Hope it helps.

    Thank you!