Hi is there anyway I could change my username from 'jserafi' to 'coolchoir' please as this would match my business branding. Thanks.

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    jserafi
    Asked on September 20, 2016 at 03:44 PM
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    Kevin_G
    Answered on September 20, 2016 at 05:26 PM

    I have already changed your username to coolchoir as you requested, please check and let us know that you can see the change on your end. 

     

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    jserafi
    Answered on September 20, 2016 at 06:46 PM
    Yes thank you all working and showing correctly. Does this mean that previous published links using the old username will no longer work?
    Thanks
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    Kevin_G
    Answered on September 20, 2016 at 08:01 PM

    No they will not work anymore, when you create custom links your username is included in the link, as it has changed then the new username needs to be reflected in the link, this guide will help you to re-generate the links again: How-to-Create-a-Custom-URL-of-a-Form

     

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    jserafi
    Answered on September 20, 2016 at 08:46 PM
    Thanks so much although strangely…when i clicked on a link containing the old username it did still work…….???

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    Kevin_G
    Answered on September 20, 2016 at 09:54 PM

    @jserafi,

    As this is not related anymore to this thread I moved it to another thread, it can be found here: https://www.jotform.com/answers/937664 

    We will assist you there as soon as possible.