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lumiartsAsked on September 20, 2016 at 5:03 PM
Suddenly I can't preview my form anymore. I can still edit it.
This is the error message that appears:Page URL: https://form.jotformz.com/62616721002646 -
Jeanette JotForm SupportReplied on September 20, 2016 at 7:02 PM
It seems the account was suspended in error by our system. I would recommend you not to leave any form without title or without a label for each field. Also, please be aware that you cannot make forms to get passwords or catch credit card critical info on plain text fields, instead you must use a payment integration.
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lumiartsReplied on September 20, 2016 at 9:26 PM
I didn't use forms to get passwords or credit card information.
I was making a normal form.
So you didn't tell me yet how to fix this or what is being done. So my account will remain suspended? :(Please help
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jonathanReplied on September 20, 2016 at 11:27 PM
I just checked your account/username lumiarts and I see it is Active and forms are available as well.
https://form.jotformz.com/62616721002646
Please check again. You can login to your account at https://www.jotform.com/login
Let us know if issue remains.