Auto-responders: PDF submission attached to auto-responder displaying a link with Charge customer now and Stripe customer ID

Emperum
Asked on September 20, 2016 at 05:20 PM

Hi, curious if I can get rid of the "charge customer now" and "stripe customer ID" code from the form the client receives. I have allowed auto-responder to attach a PDF form for client's copy but would not prefer the client to have the option to process the charge or see any stripe code on their end. Is there a way to remove those two lines from the form?

Many thanks!
Kiran

Jotform Support

Answered on September 20, 2016 at 05:48 PM

In the auto-responder email, I see that there is only customer ID being displayed. However, when we attach the PDF submission to the email, it is displaying the link with Charge customer now. Since I am able to replicate the issue at my end, I am forwarding the issue to our backend team to take a look.

Once we have any update in this regard, you'll be posted here. Thank you!