Form not found (Form is disabled) but I am not aware of any violation

  • wanjaf
    Asked on September 20, 2016 at 5:54 PM

    Dear JotForm Support,

    When I try to embed my form on my website I get the following error:

    Form not found (Form is disabled) - According to your help page this means the form was suspended for violating your Terms of Use.

    Can you please tell me how I am violating them? I just try to make a form that will allow cliënts to upload a file and pay me using credit card in order to have me review that file.

    With kind regards,

    Wanja

    Jotform Thread 937496 Screenshot
    Page URL: https://waardebeleggersclub.wordpress.com/2016/09/20/embedhttpsform-jotformeu-comform62464942108356embed/
  • Support_Management Jotform Support
    Replied on September 20, 2016 at 9:26 PM

    Hello Wanja, your account was auto-suspended by our anti phishing filter. I checked your forms and confirmed none of them violates our Terms

    Sorry for the troubles, I have now reactivated your account so your form should be accessible by now.

    To be sure, I went to the page where you have it embedded and it's now showing up:

    Form not found (Form is disabled) but I am not aware of any violation Image 1 Screenshot 20

  • Irshad
    Replied on September 21, 2016 at 7:13 AM

    If you face any issue, or need further assistance, feel free to revert back.

    Thanks.

  • wanjaf
    Replied on September 24, 2016 at 6:12 PM

    Thank you for fixing! No further assistance required concerning this question.