Form not found (Form is disabled) but I am not aware of any violation

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    Asked on September 20, 2016 at 05:54 PM

    Dear JotForm Support,

    When I try to embed my form on my website I get the following error:

    Form not found (Form is disabled) - According to your help page this means the form was suspended for violating your Terms of Use.

    Can you please tell me how I am violating them? I just try to make a form that will allow cliënts to upload a file and pay me using credit card in order to have me review that file.

    With kind regards,


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    Answered on September 20, 2016 at 09:26 PM

    Hello Wanja, your account was auto-suspended by our anti phishing filter. I checked your forms and confirmed none of them violates our Terms

    Sorry for the troubles, I have now reactivated your account so your form should be accessible by now.

    To be sure, I went to the page where you have it embedded and it's now showing up:

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    Answered on September 21, 2016 at 07:13 AM

    If you face any issue, or need further assistance, feel free to revert back.


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    Answered on September 24, 2016 at 06:12 PM

    Thank you for fixing! No further assistance required concerning this question.