I have an account with you and now I can't log in. Please help.

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    Asked on September 20, 2016 at 07:12 PM

    I went to log in for my SEO company to look at our forms and We can't log in.  I tried to reset password but it my emial address isen't recongnized by the log in.  Please advise....


    User Name: kingdoorinc@gmail.com

    Password: king16



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    Answered on September 20, 2016 at 10:22 PM

    I checked our records but there doesn't seem to be an account associated with your email address kingdoorinc@gmail.com in the records. The account may be registered with a different username and email address. If you have created forms with that account, can you please share a link to one of your forms so we can check the account related to it? I will be waiting for your response.