What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have an account with you and now I can't log in. Please help.

    Asked by Eddie  on September 20, 2016 at 07:12 PM

    I went to log in for my SEO company to look at our forms and We can't log in.  I tried to reset password but it my emial address isen't recongnized by the log in.  Please advise....


    User Name: kingdoorinc@gmail.com

    Password: king16



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    JotForm Support

    Answered by Chriistian on September 20, 2016 at 10:22 PM

    I checked our records but there doesn't seem to be an account associated with your email address kingdoorinc@gmail.com in the records. The account may be registered with a different username and email address. If you have created forms with that account, can you please share a link to one of your forms so we can check the account related to it? I will be waiting for your response.