What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email para recebimento do formulário.

    Asked by fabio_silva_oliveira on September 20, 2016 at 07:23 PM

    Olá! Estou tendo bastante dificuldade em fazer com que meu formulário vá para um determinado email. Já o dupliquei e alterei o e-mail e ele não vai. Podem me ajudar no procedimento por favor?


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    JotForm Support

    Answered by Chriistian on September 20, 2016 at 10:30 PM

    I checked our records and it looks like your email address was added to the bounce list, which is why you are unable to receive the notifications. I have now removed the email address comercial@******.com from the bounce list, so you should receive the next email notifications successfully.

    To prevent further bouncing related issues, please follow this guide: How to Prevent Email Bouncing Related Issues. I would also suggest you ask your email service provider to add jotform's addresses to their whitelist. Here's a list of our addresses: Whitelisting JotMails IP Addresses.