- fabio_silva_oliveiraAsked on September 20, 2016 at 07:23 PM
Olá! Estou tendo bastante dificuldade em fazer com que meu formulário vá para um determinado email. Já o dupliquei e alterei o e-mail e ele não vai. Podem me ajudar no procedimento por favor?Page URL:
- JotForm SupportChriistianAnswered on September 20, 2016 at 10:30 PM
I checked our records and it looks like your email address was added to the bounce list, which is why you are unable to receive the notifications. I have now removed the email address comercial@******.com from the bounce list, so you should receive the next email notifications successfully.
To prevent further bouncing related issues, please follow this guide: How to Prevent Email Bouncing Related Issues. I would also suggest you ask your email service provider to add jotform's addresses to their whitelist. Here's a list of our addresses: Whitelisting JotMails IP Addresses.