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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    On an RSVP page, the donation is optional, but the submit button goes directly to paypal.

    Asked by gotr4pb on September 20, 2016 at 10:10 PM

    How do I get the submit button to go to the tahnk you page without a donation?

    Page URL:
    https://form.jotform.com/62637993255973

    donation Without how a
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 21, 2016 at 12:21 AM

    The form you shared seems to have been deleted. However I checked your other RSVP form that has a donation option and cloned it to my account. Upon testing the cloned form, it looks like I am able to submit the form and go to the Thank You page when I don't have a donation. I wasn't directed to the Paypal page.

    You can also test it out by submitting my cloned form without a donation here: https://form.jotform.com/62640532077958. In the cloned form, you will only be directed to the paypal page if a value is entered in the payment field.

    Are you still encountering the issue on your form? Please let us know.
    Regards.

  • Profile Image

    Answered by gotr4pb on September 21, 2016 at 01:38 AM

    I realized that when I put a suggested donation amount in the form, it went to paypal.

    Then I tested and figured out how to use my stripe account, so I deleted the original paypal form.

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 21, 2016 at 02:10 AM

    Yes, adding a suggested donation amount in the paypal integrated form will make it go to the Paypal page after submission. I see that you are now using the Stripe integration for the form. Since stripe doesn't redirect to another page, you can choose to add a suggested amount from there.

    If you need further assistance, feel free to contact us again.
    Cheers.