How to make the autoresponder work?

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    ELS_PHILS
    Asked on September 21, 2016 at 01:55 AM
    hi my autorespond does not work https://form.jotform.me/62582926254462 and i delete also my SMTP but it doesn't work 
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    Mike_G
    Answered on September 21, 2016 at 02:29 AM

    I have created a clone version of your form to my account and made a test submission. I was able to receive the email autoresponder on my email address.

    May I suggest you try to recreate your existing autoresponder to a new autoresponder and see if you will be able to receive the new one.

    Creating-a-Form-Autoresponder

    You can also try using the sender email, noreply@formresponse.com, and see if that also helps.

    You might also find this guide useful in the future: Explanation-of-Email-Notification-and-Autoresponder-Settings