- ELS_PHILSAsked on September 21, 2016 at 01:55 AMhi my autorespond does not work https://form.jotform.me/62582926254462 and i delete also my SMTP but it doesn't work
- JotForm SupportMike_GAnswered on September 21, 2016 at 02:29 AM
I have created a clone version of your form to my account and made a test submission. I was able to receive the email autoresponder on my email address.
May I suggest you try to recreate your existing autoresponder to a new autoresponder and see if you will be able to receive the new one.
You can also try using the sender email, firstname.lastname@example.org, and see if that also helps.
You might also find this guide useful in the future: Explanation-of-Email-Notification-and-Autoresponder-Settings