What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to update Wordpress Plugin?

    Asked by kimburgner on September 21, 2016 at 06:27 AM
    I used the plugin. I'm not following what you mean when
    you say to update the plug in? please advise.
    thank you,
    Kim
    Sent from my iPhone
    wordpress wordpress plugin
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    JotForm Support

    Answered by Jan on September 21, 2016 at 09:55 AM

    If you are using a self-hosted Wordpress website then you need to install the latest or updated JotForm oEmbed Plugin (https://wordpress.org/plugins/jotform-oembed/). As you can see, as you can see, it is currently at version 1.2.1. You might need this guide from Wordpress.

    However, you can simply re-embed the form using the Iframe method and the submission issue should be fixed. Here's a guide: Getting-the-form-iFrame-code.

    Hope that helps. Thank you.