Autoresponder Working Problem

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    pringle123
    Asked on November 24, 2010 at 01:14 PM

    How do i set the uatoresponder to send a message back to the recipients email address entered onto the form?

    Have selected autoresponder and typed messege but when i test it i only get the form through and not the auto-messege.

     

    David

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    Magicbox
    Answered on November 24, 2010 at 01:26 PM

    on the wizzard set the select option to the "email" its because you've left this part as select.

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    pringle123
    Answered on November 24, 2010 at 01:32 PM

    Hi,

    I'm sorry I dont understand. I've set the Response to 'Send autorepsonder 1 > if Email field is filled to [Email address16] the recipients email address.

     

    In the autoresponder field i have set the reciepient email to my email address as i only have the option of email, name or noreply@jotform.com... can't see what else to do. it all makes sense but still doesn't work????

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    aytekin
    Answered on November 24, 2010 at 01:56 PM

    You cannot set your own email address on the auto-responder. If you do that it becomes a "Notification Email", not an "Autoresponder Email".

    Autoresponder emails are sent to the person who fills the form.

    If you would like to receive the submissions yourself, delete the Autoresponder email and instead create a "Notification Email".