What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want to cancel subscription as I have not used

    Asked by Jeanne White on September 21, 2016 at 08:32 AM

    I want to cancel Subscription as I have not used in a long time.  

    Please send the details to cancel


    Thank you

    Jeanne White

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 21, 2016 at 11:40 AM

    The subscription was canceled and the latest payment refunded. Your account is back to free now.