What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Infinite List widget not displayed on our web page

    Asked by bcameraclub on September 21, 2016 at 10:06 AM

    I have incorporated the widget Infinite List into my Photo Gear Sale Form. Through the past 2 weeks of testing, it has displayed and worked properly. I made the page active yesterday, and I notice now that the widget doesn't display. It's there in the form, and just won't show.

    I tried creating a entirely new entry using the Infinite List and the same thing happens. When I click Update, the list fields just don't display.

    HELP please.

    Page URL:
    http://bostoncameraclub.org/d/2c893230-fb1d-46ee-a557-900306e0137a

    Screenshot
    infinite list infinite same and entry
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    JotForm Support

    Answered by Kiran on September 21, 2016 at 12:54 PM

    I have checked your web page and see that a Not Authorized page. However, when I check your JotForm using direct link https://www.jotform.us/form/62274322542147, I see that infinite list widget is displaying properly.

    Could you check this once again and let us know if the issue still persists? We can further investigate the issue if we can have the access to the web page where the form is embedded.

    Thank you!