Infinite List widget not displayed on our web page

  • bcameraclub
    Asked on September 21, 2016 at 10:06 AM

    I have incorporated the widget Infinite List into my Photo Gear Sale Form. Through the past 2 weeks of testing, it has displayed and worked properly. I made the page active yesterday, and I notice now that the widget doesn't display. It's there in the form, and just won't show.

    I tried creating a entirely new entry using the Infinite List and the same thing happens. When I click Update, the list fields just don't display.

    HELP please.

    Jotform Thread 937985 Screenshot
  • Kiran Support Team Lead
    Replied on September 21, 2016 at 12:54 PM

    I have checked your web page and see that a Not Authorized page. However, when I check your JotForm using direct link https://www.jotform.us/form/62274322542147, I see that infinite list widget is displaying properly.

    Infinite List widget not displayed on our web page Image 1 Screenshot 20

    Could you check this once again and let us know if the issue still persists? We can further investigate the issue if we can have the access to the web page where the form is embedded.

    Thank you!