What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent - my account is suspended by mistake!!

    Asked by Vu Thai  on September 21, 2016 at 10:55 AM

    Good morning,

    I was working on creating a test form for our job applicants. Then my account got suspended. This is a mistake and please review asap and re-activate my account. This is urgent as some of the forms created and linked to our company website are no longer working. Please assist with this matter. Thank you very much. 


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    JotForm Support Manager

    Answered by Jeanette on September 21, 2016 at 11:31 AM

    I've restored this account after reviewing the forms in it and making sure no form was created to steal critical information such as passwords or credit card info.