What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm having trouble logging in

    Asked by Angela Drenth on September 21, 2016 at 11:23 AM

    Hello-

     

    I have been a jotform user for the past couple of years.  I went to log in recently and am not able to do so. I have even tried resetting my password and it seems like it is frozen...nothing happens.  Please advise.

     

    Thank you,

    Angela Drenth

    logging logging in having trouble
  • Profile Image
    JotForm Support

    Answered by Welvin on September 21, 2016 at 01:33 PM

    I have initiated the reset password for you. Please check your inbox now. We recommend logging in using Google Chrome or Mozilla Firefox. Please note that you should login using your username, angwmu