What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I mark the payment as completed without sending an email to the client?

    Asked by stephwestvalley on September 21, 2016 at 11:38 AM

    how to I "complete payment" without sending them an email?

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    JotForm Support

    Answered by Welvin on September 21, 2016 at 01:37 PM

    You have to delete your autoresponder email in the form to do so:


    You can re-create it later if you wish to send an email again: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder