What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need help - form looks good on page where I created and saved but loses middle section on preview and website.

    Asked by FOSCP2016 on September 21, 2016 at 11:44 AM

    I am trying to create a form that allows for personalizing either 4 or 5 lines with a limited number of characters. On the form creation (see screenshot) it looks perfect. On preview, this section of the form is missing. please help

    Page URL:
    www.foscp.org

    Screenshot
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 21, 2016 at 01:44 PM

    They are hidden in your form because of the following incomplete condition (conditions with missing field). I have deleted this condition in your form. They should appear in your form now.

  • Profile Image

    Answered by FOSCP2016 on September 21, 2016 at 02:46 PM
    Thank you. I thought I was going loopsy. CK
    ...