What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Changing from Sub User to standard account mode

    Asked by melfverson on September 21, 2016 at 11:55 AM


    I´m currently set up as a Sub user but want my own account - how do I do this and keep my forms?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on September 21, 2016 at 01:54 PM

    To be able to create your own forms you will need to change your account type. In order to do this, please change the account plan to the free or paid from the billing page:


    Current 'Shared with you' forms will stay as is.

    If you need any further assistance, please let us know.