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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to add conversion pixel code to the thank you page of form?

    Asked by smarch678 on September 21, 2016 at 01:06 PM

    Do I have the ability to place a conversion pixel into the Thank You page default of my JotForm?

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    Answered by Irshad on September 21, 2016 at 03:10 PM

    I am assuming you want to put Facebook's conversion tracking pixel to the Thank you page of Form. You can do this by inserting the code snippet to the Thank you URL page of your form.

    Once you click Next: 

    Make sure you click Update from the HTML Source Editor window.


    You can also do this by putting the tracking code on a web page. You need to make that web page as the custom URL thank you page of your form.


    I hope this helps. Let us know if you need any further assistance. Thank you. 

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    Answered by smarch678 on September 21, 2016 at 03:46 PM
    I don't have the "Thank You Message" option.
    [image: Inline image 1]
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    JotForm Support

    Answered by Mike on September 21, 2016 at 05:26 PM

    If you see a new layout, please check the next animation. The code can be added in a similar way.

    Note, that the Thank You Page source will only accept a tracking <img/>.

    The scripts are being stripped due to security reasons.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by smarch678 on September 29, 2016 at 04:46 PM
    Thanks for the info...question. When I install the facebook pixel into the
    source code of the thank you page, I want to be able to track conversions.
    Facebook needs the url in order to do that that. If I put the urls of the
    survey form in there will the pixel fire when someone gets to the survey or
    when they complete it....obviously I want it to fire only after they
    complete the form and hit submit. Does the thank you page has a separate
  • Profile Image
    JotForm Support

    Answered by Mike on September 29, 2016 at 06:02 PM

    I am not sure how exactly Facebook tracks the conversions, but the Thank You Page URL is different from the form URL. You can submit your form to get the Thank You Page URL from address bar.


    Thank you.

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    Answered by davidwerner on December 02, 2016 at 12:55 PM

    @Mike, it looks like when I add my image pixel Jotform is auto prepending it with "https://www.jotform.com" which is screwing it up. 

    It keeps turning: 

    ```img src="/conv.indeed.com/pagead/conv/420204847234324/?script=0" alt="" width="1" height="1" border="0" ```


    ```img src="https://www.jotform.com/https:/conv.indeed.com/pagead/conv/420204847234324/

    ?script=0" alt="" width="1" height="1" border="0"```

     Is there any way to avoid this? Otherwise, this feature doesn't seem to work at all...

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    JotForm Support

    Answered by Kiran on December 02, 2016 at 03:01 PM


    Your question is moved to a separate thread and shall be addressed there shortly.


    Thank you!