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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting notification emails

    Asked by agrullon on September 21, 2016 at 03:13 PM

    I have sent several test emails and I am not getting them

    Page URL:
    https://form.jotform.com/60885307247158

    Emails Getting not getting and sent
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    JotForm Support

    Answered by Aury on September 21, 2016 at 04:47 PM

    Hello,

    You were not receiving notifications as the email address ag@rockwellbuilders.com was in bounce list:



    I removed it from bounce list and you will be able to continue to receive email notifications. Please go ahead to view your submissions from our site, follow this guide: http://www.jotform.com/help/269-How-to-view-Submissions.

    You are able to set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues, http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    Let us know if we can further assist you.