I am not getting notification emails

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    agrullon
    Asked on September 21, 2016 at 03:13 PM

    I have sent several test emails and I am not getting them

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    Aury
    Answered on September 21, 2016 at 04:47 PM

    Hello,

    You were not receiving notifications as the email address ag@rockwellbuilders.com was in bounce list:



    I removed it from bounce list and you will be able to continue to receive email notifications. Please go ahead to view your submissions from our site, follow this guide: http://www.jotform.com/help/269-How-to-view-Submissions.

    You are able to set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues, http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    Let us know if we can further assist you.